Conscientiousness and Reliability – RCMP Applicant Interview Competency 4
As I continue my series breaking down the eight RCMP Applicant Interview Competencies (formerly the Regular Member Selection Interview), we are going to focus on Conscientiousness and Reliability. As I stated in my previous posts, going through the RCMP Application Process and getting ready for the “Right Fit” Interview can be one of the most challenging stages of the process, and one not to be taken lightly.
At the “Right Fit” interview, you will be asked behavioural and situational questions that will be used to assess if you meet this competency.
Taken from the RCMP Preparatory Guide for the Regular Member Selection Interview, the goal of these questions will be to establish if you can:
…fulfill commitments in a professional, thorough and consistent manner …. show strong attention to detail and a focus on quality…producing consistent, high quality results.”
Conscientiousness and Reliability for Behavioural Based Questions
The behavioural question will target your past experiences that demonstrate that you are conscientious and reliable in all areas.
For example, you might be asked a question about a past experience of how you handled a request for service from a client or customer that went above and beyond your regular responsibilities. Or you might be asked about a time when you ensured a quality product or service even though you were extremely busy.
When you are preparing for this interview, think about all of the situations when you provided an excellent service. Try and think of examples where you were conscientious in the face of extreme workloads, something out of the ordinary, and not just your regular workload. Something that shows that you went above and beyond, taking the time to truly understand the persons needs, and then taking extra steps to ensure they got the full service for which they were asking. And as I have said previously, this doesn’t just have to be work related examples. You can use volunteer time, sporting events, or periods during your education. As long as you have several stories prepared that you can use during the interview that demonstrate that you are conscientious and reliable.
Remember, when answering these questions, you will articulate your example using the S*T*A*R principle.
Conscientiousness and Reliability for Situational Based Questions
The situational question will be a hypothetical scenario that will assess how you would handle a certain situation.
The interviewer will provide you with a scenario and ask what you would do. You will respond by stating the action that you would take if faced with that situation, why you would take that action and what factors you considered. This is called the A*R*C principle.
You might get asked a question of what you would do if you were given an extremely tight deadline to complete a project, and other demands were interfering with your ability to get everything done. Or if you were assigned extra duties due to an absence of a co-worker that put extra work on an already full schedule.
Situational questions can be somewhat lengthy, so you have to be careful to pay attention to the entire question and focus on the parts that are relevant. Think about the action as a series of steps, then state why you would do those steps and what you considered at each stage.
As you can see, there is a lot to consider when focusing on this one competency. And as I continue to stress, you must be prepared. Have your examples ready and practice delivering them using S*T*A*R. Come up with sample scenarios on your own and practice answering them using the A*R*C principle.
Catch up on all parts of this series: RCMP Competencies.
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